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 DTF Transfers are non-refundable. We will not refund purchases due to user errors. We will however replace defective transfers at the time they arrive. You will have up to  24 hours delivery date.    We will request photos of such defects to approve these claims. These are a no refunds/final sale item with the exception of defects before on arrival.   

We will notify you once we’ve received and inspected your return, and let you know if the replacements was approved or not. Upon  approved, your replacement files will be reissued. 
Replacement Files will be the same files that were originally purchased. (no substitutions allowed)

Return Policy (dtf)

Return Policy (apparel)

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  You’ll also need the receipt or proof of purchase


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method.
Please Note, it can take up to 10 business days for your bank or credit card company to process and post the refund too.


Standard Shipping is USPS Priority Shipping 
Expedited shipping is available upon request.  Once your order is completed it will be weighed, you will be given rates and once selected you will receive an invoice for additional shipping cost.  Once the invoice is paid you will receive the tracking information.

Turnaround Times / Production
Your order will be processed once payment is received.
Orders placed after 11a.m.will be processed the next business day ( processing time starts the next business day)

Please allow 2-4 business days for production, turnaround times vary on each order depending on the size.  This does not include shipping times. 
Orders placed on Friday and holidays will be processed the next business day!

Rush Orders: $50.00 ( does not include shipping cost) This applies to production only. 
You have to contact the office for Rush availability.  

Return Policy dtf
Return Policy apparel

Processing Times

Processing Time
In Store Hours: Tuesday-Friday 11am to 6pm est. Saturdays 11am 2pm est.
Sunday and Monday - Closed
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